Terms of Service & Privacy Policy

Privacy Policy – Livi Littles

Effective Date: November 11, 2025

At Livi Littles, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.shoplivilittles.com) or shop with us in-store.

1. Information We Collect

We collect personal information that you provide when you interact with us, including:

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment details (processed securely through our payment providers)

  • Purchase and order history

We also automatically collect limited data through cookies and analytics tools, such as:

  • IP address

  • Browser and device information

  • Pages viewed, time spent, and items added to your cart

This helps us improve our website and enhance your shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about orders, returns, and customer service

  • Provide shipping updates and transactional notifications

  • Improve our website, services, and customer experience

  • Send marketing messages (email or SMS) only if you opt in

If you provide your phone number, we may use it to:

  • Send order-related updates or support messages

  • Send promotional texts or special offers (only with your consent)

  • Send abandoned cart reminders (see below)

You can opt out of promotional SMS messages at any time by replying STOP or following the instructions in the message.

3. Cookies, Tracking, and Abandoned Cart Technology

Our website uses cookies and similar technologies provided by Shopify and Klaviyo to support core shopping features and marketing automation.

Livi Littles’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS or email, if you have opted in to receive them.

These cookies do not store sensitive payment information. You can manage or disable cookies in your browser settings, though some site features may not function properly without them.

4. Location Data

When you visit our website, we may collect general location information automatically through your IP address or browser settings. This data helps us:

  • Estimate shipping costs and delivery options

  • Display relevant pricing or product availability based on your region

  • Analyze website traffic and usage by geographic area

We do not collect or track precise GPS-based location data, and we do not use location information for targeted advertising without your explicit consent.

5. SMS/Text Messaging Program

If you subscribe to our SMS marketing or notification program, we will collect and use your phone number to send you updates, offers, and alerts.

  • Message frequency varies.

  • Standard message and data rates may apply.

  • Your consent to receive marketing messages is not a condition of purchase.

  • We may share your phone number with Klaviyo, our trusted SMS platform provider, solely for message delivery and program management.

  • We do not sell or share your phone number with unaffiliated third parties for their marketing purposes.

6. Data Sharing

We never sell or rent your personal information.
We may share your data only with trusted third-party providers that help us operate our business, such as:

  • Shopify (website hosting and e-commerce platform)

  • Klaviyo (email and SMS communications)

  • Payment processors (for secure payments)

  • Shipping carriers and fulfillment services

  • Analytics providers (like Google Analytics)

All partners are required to keep your data secure and use it only for their intended purpose.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Data Security

We use encryption, firewalls, and secure systems to protect your information. However, no online data transmission or storage method can be guaranteed to be completely secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Access or receive a copy of your personal information

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

To make a request, contact us using the information below.

9. Children’s Privacy

Our website is intended for adults purchasing items for children. We do not knowingly collect information from anyone under the age of 13. If we become aware that we have collected such data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website, with a revised effective date.

📬 Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Livi Littles
Jonesboro, Arkansas
📞 870-926-9120
🌐 www.shoplivilittles.com
✉️ info@shoplivilittles.com